制造服务化对供应商与客户风险共担影响的实证研究
作者单位:

1.蒂尔堡大学;2.香港理工大学;3.上海交通大学

中图分类号:

F274

基金项目:

国家自然科学基金重点项目“智能工厂生产与运营的管理理论方法” (71931007)


The Impact of Servitization on Risk-Sharing Mechanisms Between Suppliers and Customers
Author:
Affiliation:

1.Tilburg University;2.The Hong Kong Polytechnic University;3.Shanghai Jiao Tong University

Fund Project:

“Production and Operations Management Theory of Intelligent Factory” (71931007)

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    摘要:

    现有研究在探讨制造服务化对企业间绩效影响方面存在明显的研究空白。为补足这一不足,本研究从风险分担的新视角切入,探讨了制造服务化如何使得提供服务的制造商能够与客户共同承担更多风险。本文分析了2003年至2022年的美国制造商数据,以股票市场超额收益率作为风险共担与风险敞口的量化指标,通过大样本面板数据的实证分析来检验其效应。研究发现,制造商服务化程度越高,其与客户的风险共担能力越强,从而有效降低了客户所面临的风险。然而,制造商在服务业务领域的社会嵌入性可能对这一正向关系产生逆向影响。具体而言,那些服务嵌入度高的制造商在向服务化转型过程中,其与客户的风险共担程度可能会有所下降。本研究不仅填补了制造服务化领域在供应链管理视角的研究空白,而且推动了社会嵌入理论在企业战略管理实践中的应用拓展。

    Abstract:

    The existing literature highlights a significant research gap regarding the influence of servitization in manufacturing on inter-firm performance. To address this gap, this study adopts a novel perspective focusing on risk-sharing mechanisms, exploring how servitization enables manufacturing service providers to collaboratively assume greater risks with their clients. Utilizing U.S. manufacturing data from 2003 to 2022, this research employs stock market excess returns as quantitative indicators for risk-sharing and risk exposure. Empirical analyses using large-scale panel data are conducted to validate these effects. The findings reveal that firms with higher degrees of servitization exhibit enhanced capabilities in sharing risks with their clients, thereby reducing the risks faced by the latter. However, it is important to note that the social embeddedness of manufacturers in the service sector may negatively impact this positive relationship. Specifically, manufacturers with higher levels of service embeddedness may experience a decline in their risk-sharing intensity with clients during the transition to servitization. This study not only addresses the research gap in the field of servitization from a supply chain management perspective but also advances the application of social embeddedness theory in strategic management practices within enterprises.

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  • 收稿日期:2023-08-31
  • 最后修改日期:2025-03-02
  • 录用日期:2025-03-13
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