元宇宙中数字化身特征影响用户粘性的作用机制研究
DOI:
作者:
作者单位:

1.上海大学管理学院;2.上海师范大学旅游学院

作者简介:

通讯作者:

中图分类号:

C939 ;

基金项目:

国家自然科学基金项目(面上项目,重点项目,重大项目)


Research on the mechanism of digital avatar features affecting user stickiness in the metaverse
Author:
Affiliation:

1.School of Management, Shanghai University;2.School of Tourism, Shanghai Normal University

Fund Project:

National Natural Science Foundation of China

  • 摘要
  • |
  • 图/表
  • |
  • 访问统计
  • |
  • 参考文献
  • |
  • 相似文献
  • |
  • 引证文献
  • |
  • 资源附件
  • |
  • 文章评论
    摘要:

    元宇宙平台的成功取决于数字化身与用户需求的一致性。本研究深入探讨了数字化身的潜在作用机制,以了解它们如何通过技术支持满足用户的心理需求并由此增强粘性。通过“用户需求→数字化身特征→可供性→行为”逻辑框架,本文提出理论假设并通过研究一(预实验1,n=112;实验1,n=312)得到验证:(1)数字化身特征(社交互动性、共同创造性和元移动性)通过心理所有权促进用户粘性,心理所有权充当中介机制;(2)情境主导的自我建构分别调节心理所有权产生前后两阶段:社交互动性和共同创造性(元移动性)更容易激发依赖型(独立型)个体的心理所有权(第一阶段);产生心理所有权的独立型个体更容易产生用户粘性(第二阶段)。进一步地,研究二使用并发随机化法的情境实验(预实验2a,n=125; 预实验2b,n=158; 实验2,n=346)验证了中介效应的因果关系。这些发现为数字企业利用元宇宙的技术进步和加强以用户为中心的实践提供了宝贵的见解。

    Abstract:

    The success of the metaverse platform depends on the alignment of the digital avatar with the needs of the user. This study delves into the underlying mechanisms of digital avatars to understand how they can be supported to meet the psychological needs of users and thereby enhance stickiness. Through the logical framework of "User need→ Digital avatar features→ Affordance→ Behavior", this paper puts forward theoretical hypotheses and verifies them through study 1 (pre-experiment 1, n=112; experiment 1, n=312): (1) digital avatar features (social interactivity, co-creativity, and meta-mobility) promote user stickiness through psychological ownership, and psychological ownership acts as a mediating mechanism, and (2) context-driven self-construal moderates two stages before and after the generation of psychological ownership: social interactivity and co-creativity (meta-mobility) are easier to motivate the psychological ownership of dependent (independent) individuals (stage 1), and independent individuals who generate psychological ownership are more likely to generate user stickiness (stage 2). Furthermore, study 2 used a situational experiment using concurrent randomization (pre-experiment 2a, n=125; pre-experiment 2b, n=158; experiment 2, n=346) to verify the causality of the mediating effect. These findings provide valuable insights for digital businesses to capitalize on the technological advancements of the metaverse and enhance user-centric practices.

    参考文献
    相似文献
    引证文献
引用本文
分享
文章指标
  • 点击次数:
  • 下载次数:
  • HTML阅读次数:
  • 引用次数:
历史
  • 收稿日期:2024-03-15
  • 最后修改日期:2025-04-20
  • 录用日期:2025-11-30
  • 在线发布日期:
  • 出版日期:
您是第位访问者
管理科学学报 ® 2025 版权所有
通讯地址:天津市南开区卫津路92号天津大学第25教学楼A座908室 邮编:300072
联系电话/传真:022-27403197 电子信箱:jmsc@tju.edu.cn