限量促销诱发的前瞻性情绪及其作用机制研究
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1.福州大学经济与管理学院;2.福州软件职业技术学院

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F713.55

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国家自然科学基金项目(面上项目,重点项目,重大项目)


A Research on the Future-Oriented Emotion Induced by Limited-Quantity Promotion and Its Influence Mechanism
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1.School of Economics and Management,Fuzhou University;2.Fuzhou Software Technical Vocational College

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    摘要:

    限量促销是常用的营销手段之一。根据促销决策及目标导向型决策理论,在将前瞻性情绪分为“希望、焦虑、预期欣喜和预期后悔”的基础上,结合限量方式、产品类型及限制数量三个因素,借助五个心理学实验,对限量促销诱发的前瞻性情绪及其作用机制进行了检验。研究发现:(1)生产型限量与销售型限量方式对前瞻性情绪及购买意愿的影响有显著差异,且生产型限量的影响更大。(2)限量方式对前瞻性情绪及购买意愿的影响会受产品类型的调节。炫耀品更适合使用生产型限量促销;非炫耀品更适合使用销售型限量促销。(3)在炫耀品情境下,限量方式对前瞻性情绪及购买意愿的影响会受限制数量的调节。在限制数量同为多时,销售型限量诱发的希望、焦虑、预期后悔和购买意愿更强烈;在限制数量同为少时,生产型限量诱发的希望、焦虑、预期欣喜和购买意愿更强烈。(4)在炫耀品情境下,一元线性回归结果显示,希望、焦虑、预期欣喜、预期后悔对购买意愿的影响都显著,但多元线性回归显示,希望的影响最大,预期后悔与预期欣喜紧随其后,而焦虑则不显著。

    Abstract:

    Limited-quantity promotion is an important marketing toolkit. In this paper, the functions and influence mechanism of future-oriented emotions induced by limited-quantity promotion were explored with a literature review based on the theory of goal oriented decision-making and sales promotion. And then, five psychological experiments were conducted to test a series of hypotheses, as well as the future-oriented emotion was classified into hope, anxiety, anticipated rejoice and anticipated regret, while the type of scarcity was classified into quantitative scarcity due to production and quantitative scarcity due to sales. Finally, the empirical results indicate that (1) The intensity of future-oriented emotions and purchase intention induced by two types of scarcity are remarkably different, and the impact of quantitative scarcity due to production is much stronger. (2) The product category plays a moderating role in the impact of types of scarcity. Particularly, the quantitative scarcity due to production is more applicable to sales promotion of conspicuous product, while quantitative scarcity due to sales is more suited to non-conspicuous product. (3) The quantity of scarcity can also moderate the impact caused by two types of scarcity with conspicuous products. In particular, quantitative scarcity due to sales will induce stronger hope, anxiety, anticipated regret and purchase intention in large quantity, whereas quantitative scarcity due to production would engender stronger hope, anxiety, anticipated rejoice and purchase intention in small quantity. (4) The result of linear regression confirms that, in the promotional situation of conspicuous product, hope, anxiety, anticipated rejoice and anticipated regret can affect subsequent purchase intention significantly. However, the result of multiple regression reveals that the impact hope exerts on purchase intention is most significant, followed by anticipated regret and anticipated rejoice, while anxiety is not significant.

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历史
  • 收稿日期:2017-06-12
  • 最后修改日期:2019-12-24
  • 录用日期:2020-02-13
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