创业失败的印象管理策略与合法性关系研究
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A study on the relationship between impression management strategies and legitimacy of entrepreneurial failure
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    摘要:

    创业失败会给创业者带来社会污名.创业者可以使用印象管理策略有目的地管理社会受众对创业失败的合法性判定,降低社会污名.但很少有研究探索创业者使用哪些印象管理策略可以获得社会受众对创业失败的合法性判定.由此,本研究运用扎根理论分析了创业者在创业失败后的公开叙事及对应的网络评论,识别三类印象管理策略,分别是决策错误、行动错误和全面反思;三类合法性判定,分别是内容合法性、创业者合法性和创业企业合法性;研究了印象管理策略对合法性判定的影响机制,并且构建了中国创业者在创业失败后获取网络受众合法性判定的印象管理策略模型.研究表明,中国情境下的印象管理策略具有区别于过往研究的独特内涵及作用规律.研究揭示了创业者使用印象管理策略影响网络受众合法性判定的机制,对创业失败的印象管理和合法性等相关理论具有重要贡献,对创业者在创业失败后选择合适的印象管理策略管理网络受众的合法性判定有重要启发.

    Abstract:

    Entrepreneurial failure often subjects entrepreneurs to social stigma. Entrepreneurs can employ impression management strategies to purpose fully influence the audience’s legitimacy judgments of their failures, thus mitigating social stigma. However, few studies have explored which impression management strategies can garner legitimacy judgments from the public in the context of entrepreneurial failure. Drawing on grounded theory, this paper analyzes public narratives and corresponding online comments post-failure to identify three types of impression management strategies: Decision mistakes, action mistakes, and comprehensive reflection. It also identifies three types of legitimacy judgments: Content legitimacy, entrepreneur legitimacy, and entrepreneurial venture legitimacy. The study investigates the mechanisms through which impression management strategies affect legitimacy judgments and constructs a model of impression management strategies for Chinese entrepreneurs to obtain legitimacy from online audiences after failures. The findings reveal unique connotations and operational rules of impression management strategies in the Chinese context that differ from previous studies. The research elucidates mechanisms by which entrepreneurs’use of impression management strategies can influence online audiences’ legitimacy judgments, making significant contributions to theories related to impression management and legitimacy following entrepreneurial failure. It also provides crucial insights for entrepreneurs in selecting appropriate impression management strategies to handle online audiences’ legitimacy judgments after failures.

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于晓宇,曹港.创业失败的印象管理策略与合法性关系研究[J].管理科学学报,2025,(5):38~55

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  • 在线发布日期: 2025-05-22
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