使命驱动、网络联结与资源调配:重大突发事件中应急志愿组织高效运作机制研究
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天津财经大学

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国家社会科学基金重大项目(21&ZD135);国家自然科学基金重点项目(72032007);国家自然科学基金面上项目(71772134);国家自然科学基金青年科学基金项目(71702122)


Mission-Driven, Network Connection and Resource Allocation:Research on the Efficient Operation Mechanism of Emergency Voluntary Organizations in Major Emergencies
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Tianjin University of Finance and Economics,TUFE

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    摘要:

    在重大突发事件中,应急志愿组织作为辅助救援的主体,发挥着重要的作用。本研究选取疫情救援中H志愿组织为研究对象,聚焦“重大突发事件中应急志愿组织的运作机制及各要素之间的逻辑关系”,进行探索性单案例研究,构建了“使命驱动-网络联结-资源调配”的运作机制模型。研究发现:组织使命是驱动应急志愿组织高效运作的关键要素,网络联结结构的演化是组织在结构层面高效运作的重要因素,为资源调配提供了基础保障,资源调配的不同方式是组织在行动层面高效运作的重要途径。初建期,应急志愿组织使命萌发,快速信任建立,以星型网络结构进行联结,利用既有的人际关系进行资源调配;调整期,使命强化,前期的协同与合作促进了知识共享,以链式网络结构进行联结,利用知识、经验等专长调配资源;稳定期,使命内化于心,组织认同度较高,以环型网络结构进行联结,通过声誉、信任等的作用,资源得以主动汇聚。本文从组织层面的动态视角探索出了应急志愿组织的高效运作机制,对于重大突发事件中应急志愿组织运作效率的提升具有启示意义。

    Abstract:

    In major emergencies, emergency voluntary organizations play an important role as the main body of auxiliary rescue. This study selected H volunteer organization in epidemic relief as the research object, focused on “the operational mechanism of emergency volunteer organizations in major emergencies and the logical relationship among various elements”, conducted exploratory single case study, and constructed the operational mechanism model of “mission-driven---network connection---resource allocation”. It is found that organizational mission is the key factor driving the efficient operation of emergency voluntary organizations, the evolution of network connection structure is an important factor for the efficient operation of organizations at the structural level, and provides a basic guarantee for resource allocation, and different ways of resource allocation are important ways for the efficient operation of organizations at the action level. In the initial construction period, the mission of emergency voluntary organizations germinated and trust was quickly established. The organizations were connected by a star-shaped network structure and used existing interpersonal relationships to allocate resources. During the adjustment period, the mission is strengthened, and the collaboration and cooperation in the early stage promote knowledge sharing. The organization connects with the chain network structure, and allocates resources with knowledge, experience and other expertise. In the stable period, the mission is internalized in the heart, and the organization has a high degree of identity. The organization is connected with the ring network structure, and resources can be actively pooled through the role of reputation and trust.This paper explores the efficient operation mechanism of emergency voluntary organizations from the dynamic perspective of organization level, which has enlightenment significance for the improvement of operation efficiency of emergency voluntary organizations in major emergencies.

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  • 收稿日期:2021-09-15
  • 最后修改日期:2022-12-15
  • 录用日期:2023-05-19
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